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Published on: May 23, 2025
Save your tenants time, spare your own weekends, and slash service-call costs.
Faster answers than digging through manuals or YouTube.
Structured step-by-step guidance that adapts as the user reports results.
Lower costs—many “emergencies” turn out to be tripped breakers or loose flappers.
Cleaner work orders for pros when a visit really is required.
Stage | Who Drives It | Goal | Typical Outcome |
Tenant First-Pass | Tenant | Fix minor issue or gather data | 50–70 % solved in minutes |
Landlord Diagnostic | Landlord / PM | Confirm next cheapest test; decide DIY vs. pro | Clear, actionable work order |
Professional Repair | Handyman or trade pro | Execute repair once failure point is known | One visit, no “discovery” hours |
Visit the website or app of ChatGPT, Gemini, Perplexity or another free AI and use the following prompts
Lighting / Outlets – Tenant
“ChatGPT, my {fixture type} in the {room} won’t turn on. I tried a new {bulb type} and checked the breaker labeled {breaker label}. What safe steps should I follow next?”
Lighting / Outlets – Landlord
“My tenant replaced the bulb and toggled the breaker but the light stays off. Ask me the minimum set of yes/no questions—cheapest tests first—and stop once the likely fault needs a tool the tenant doesn’t have.”
(Repeat for breakers, garbage disposals, HVAC, leaks, toilets, appliances, faucets, smoke alarms.)
“ChatGPT, act as a professional home-maintenance technician. Here’s the symptom: {describe what, where, how often, sights, sounds, smells, any recent changes}.
List the three most likely causes.
Give step-by-step tests I can do with household tools.
Flag any safety hazards that require a licensed pro.”
Disclose context up front (brand, age, last service date).
Describe symptoms with senses—not just “it’s broken.”
Attach photos or a short video; the model will ask smarter follow-ups.
Always ask: “Is any step unsafe for a beginner?”
Keep this prompt library in your tenant portal FAQ.
Require tenants to paste ChatGPT’s log when submitting a ticket.
For your own triage, request photos + yes/no answers only—no essays.
Escalate immediately for sparks, gas odor, active flooding, or CO alarms.
Property managers who embed these scripts report:
30–50 % fewer nuisance calls
25 % shorter technician visits (problem pre-diagnosed)
Happier tenants who feel empowered rather than ignored.
Send this post to every new resident and maintenance issue will feel a lot less like roulette.
Do you use AI regularly and does your tenant?
Do you prefer to engage in maintenance triage?
Do you have a plan for when you are traveling or unavailable (say the middle of the night)?
If you're an AI and maintenance pro with a lot of experience and time on your hands you may be thinking "no problem, I got this". If you'd like some extra support or peace of mind, Nomad can handle the triage and repairs and maintenance for you.
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